Privacy Policy

This Privacy Policy describes how flightblue.com.au (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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Collecting Personal Information

When you visit the Site, we collect information about your device, your interaction with the Site, and information necessary to process your bookings. We may also collect additional information if you contact us for customer support.

Device Information

• Purpose: Site functionality and analytics optimisation
• Source: Cookies, log files, pixels, similar technologies
• Disclosure: Shopify and analytics providers
• Data: Browser type, IP address, time zone, pages viewed, interactions

Order Information

• Purpose: Booking processing, payments, invoices, fraud prevention, communication
• Source: Collected directly from you
• Disclosure: Shopify, payment processors, Zoho CRM
• Data: Name, billing address, payment details, email, phone number

Customer Support Information

• Purpose: To assist and respond to inquiries
• Source: Collected directly from you
• Disclosure: Internal systems and service providers

Legal Basis for Processing (GDPR)

• Contractual necessity
• User consent (marketing & cookies)
• Legitimate business interests
• Legal obligations

Sharing Personal Information

We share your Personal Information with trusted providers such as Shopify, payment processors, Zoho CRM, and analytics partners to operate our services.

Cookies & Advertising

We use cookies and similar technologies for functionality, analytics, and marketing. You can manage cookies through your browser settings.

Learn more: www.allaboutcookies.org

Your Rights

• Access, correction, or deletion of your data
• Restriction or objection to processing
• Data portability (EU users)
• Withdraw consent at any time

Minors

The Site is not intended for individuals under 18 years of age.

Complaints

Last updated: 2025